Contact NOVO Wholesale
NOVO works with qualified vending operators and retailers. For pricing, availability or category access, start with the operator application — it gives us the information needed to answer accurately.
Send NOVO a Message
Every message reaches the NOVO team directly. Include your business name and what you are looking for, and you will get a written reply.
Service region
United States, subject to shipping availability and category-specific legal requirements.
Response time
Messages and applications are reviewed in the order received. Wholesale applications are prioritized because they contain the information needed to answer pricing and availability questions.
What to Contact Us About
Operator accounts
New wholesale access, route expansion and category additions — handled through the operator application.
Product availability
Current wholesale list, case packs and closeout inventory. Availability, packaging and case quantities vary by shipment.
Restricted categories
Qualification requirements for smoke-shop and nicotine products. These are supplied only to appropriately licensed businesses where legally permitted.
Orders and shipping
Order status, damaged shipments and fulfillment questions — see shipping and fulfillment.