These website-level policies explain the limits of NOVO wholesale access. Transaction-specific shipping, payment, return and product terms are provided with the applicable quote, invoice or account documentation.
NOVO serves qualified vending machine operators and related businesses. The website is not a consumer storefront, and submitting an application does not guarantee approval, pricing or product access.
Pricing, inventory, case packs, minimums, freight and lead times can change. Product images and category examples are illustrative unless a quote or invoice identifies a specific item. Operators should review the final product, quantity and terms before payment.
Age-restricted or regulated products are available only to qualified businesses where legally permitted. NOVO may request documentation and may decline or limit access. Buyers are responsible for resale authorization, taxes, machine placement, age verification, venue approval and all applicable law.
Educational content is general business information, not legal, tax, medical or regulatory advice. NOVO does not guarantee that a product, machine placement or assortment will produce a particular sales or profit result.
Shipping, payment, inspection, shortage, damage, return and cancellation terms may depend on the product and transaction. The controlling terms are those provided with the accepted quote, invoice, sales order or wholesale account documentation.
Use the contact method shown on your NOVO quote, invoice or account communication. New operators can submit the wholesale application to begin the review process.
No. NOVO reviews each application and may request documentation or decline access.
Public website content does not provide binding pricing. Current transaction terms appear on the applicable quote, invoice or sales order.
The buyer is responsible for determining whether products may be purchased, possessed, resold and vended in each jurisdiction and venue.
Transaction-specific terms are provided with the quote, invoice, sales order or account documentation.
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